Publications
Articles & Essays
Long-form essays, research reflections, frameworks, and scholarly writing on cybersecurity, business administration, and organizational theory.
Lean Six Sigma Yellow Belt Certification
Project Glasswing and the Three Pillars: A Real World Case Study in Organizational Cybersecurity Leadership
Using Anthropic's Project Glasswing announcement as a living case study, this post maps leadership culture, organizational structure, and human behavior onto a real-world cybersecurity decision at the highest stakes.
Applying DMAIC to Average Handle Time: A Practice Analysis
This Six Sigma DMAIC case study analyzes high Average Handle Time in technical support and shows how data uncovered shift-specific performance issues.